Privacy Policy

Privacy Policy — C&W Steakhouse

Last Updated: March 1, 2026

C&W Steakhouse (“we,” “our,” or “us”) respects your privacy. This policy describes how we collect, use, and protect your personal information.

Information We Collect

  • Name, phone number, and email address when you make a reservation, submit a contact form, or call our restaurant
  • Event inquiry details (date, guest count, occasion type)

How We Use Your Information

  • To confirm reservations and send booking links
  • To follow up on event and catering inquiries
  • To send service-related text messages you have requested

Text Messaging

  • We may send SMS messages to the phone number you provide during a call or form submission
  • Message frequency varies; typically 1-3 messages per interaction
  • Message and data rates may apply
  • Reply STOP to opt out at any time; reply HELP for assistance

We Do Not

  • Sell or share your personal information with third parties for marketing purposes
  • Send unsolicited promotional text messages

Contact

C&W Steakhouse
14825 Ballantyne Village Way Suite 135
Charlotte, NC 28277
(980) 550-5025
contact@cwballantyne.com