Frequently Asked Questions

C&W Steakhouse is an upscale American steakhouse located in the Ballantyne neighborhood of Charlotte, NC. We specialize in premium cuts, elevated cocktails, and a warm, sophisticated atmosphere — complemented by live jazz music on select evenings. We are independently owned and operated by Sharon Conklin and Dean White.

We are located in Ballantyne, Charlotte, North Carolina — a premier dining destination in the southern part of the city. Our address and directions are available on our contact page. Ample parking is available on-site.

Yes. Reservations are strongly recommended, especially for weekend evenings and jazz nights. You can book directly through OpenTable or by calling us directly. Walk-ins are welcome based on availability.

For regular weeknight dining, 2–3 days in advance is typically sufficient. For weekend evenings, jazz nights, or special occasions like birthdays and anniversaries, we recommend booking 1–2 weeks ahead to secure your preferred time.

We recommend smart casual to business casual attire. Our guests tend to dress up for the occasion, and we encourage that spirit — C&W is a place to enjoy a special evening. That said, we welcome anyone who comes ready to have a great time.

Yes. Live jazz is a signature part of the C&W experience. We host live jazz performances on select evenings throughout the week. Check our events page for the current schedule. Jazz nights are especially popular for date nights and celebrations.

Absolutely. C&W is one of Charlotte’s most recommended date night destinations. Between the candlelit ambiance, live jazz, craft cocktails, and exceptional steaks, the evening takes care of itself. Many of our guests have made C&W their go-to anniversary and special occasion spot year after year.

Yes. We offer private dining options for corporate events, client dinners, birthday celebrations, rehearsal dinners, and more. We can accommodate semi-private arrangements or full restaurant buyouts depending on your group size and needs. Visit our private events page for details or contact us to discuss your event.

Yes, full restaurant buyouts are available. This is a popular option for corporate holiday parties, milestone celebrations, and exclusive client events. Contact us directly to discuss availability, minimums, and custom menus for your buyout event.

Our menu centers on premium steaks and American classics — from expertly prepared cuts to fresh seafood, house-made sides, and seasonal specials. Our bar program features handcrafted cocktails, an extensive wine list, and premium spirits. Menu items and seasonal offerings are updated regularly.

Yes. Please inform your server of any dietary restrictions or allergies when you arrive, and we will do our best to accommodate you. Our kitchen takes food allergies seriously. We recommend noting any severe allergies when making your reservation as well.

Yes. C&W has a full bar with an extensive selection of spirits, wines, and craft cocktails. Our bartenders specialize in classic and signature cocktails that pair beautifully with our menu. The bar area is also a great spot to enjoy a pre-dinner drink or catch up over a nightcap.

Yes, parking is available on-site. As a Ballantyne location, we have convenient surface parking, making it easy to arrive for your reservation without the hassle of searching for a spot.

C&W is an upscale dining experience. Entrées are priced in line with premium steakhouse dining in Charlotte. We believe exceptional food, attentive service, and a memorable atmosphere are worth the experience — and our guests consistently agree.

We are independently owned, which means every detail — from the menu to the music — is curated by people who genuinely care about the experience. Live jazz, a warm and intimate setting, and a staff that treats guests like regulars from the first visit set us apart. We are not a chain. We are a Charlotte original.

C&W is primarily an upscale adult dining experience. Families with older children who enjoy fine dining are welcome. We recommend reserving during earlier seating times if dining with younger guests, as evenings tend to be more lively with jazz and a bar-forward atmosphere.